Business Defamation

how to stop a fake online reviews harassment campaign

What to do when a defendant retaliates through defamatory and harassing online reviews.

How we helped a small farm shop defend its reputation

Many small business owners will recognise the sinking feeling that comes when a single disgruntled customer, even after attempts have been made to address their concerns, launches into an online campaign to destroy a reputation built over many years and thousands of hours of hard labour. This was exactly what happened to our client in this case study. We share how we helped the owners of a rural farm shop stop a campaign of fake reviews and defamatory posts, protect their reputation, and regain control.

How a social media post caused a professional nightmare

Our client, a dentist working in Manchester, contacted us after his life was turned upside down by a single moment and an even faster-moving online backlash. One misunderstood comment outside a nightclub, followed by an Instagram story accusing him of harassment, snowballed into a near reputational ruin only spared by his fast response and prompt legal advice he sought. This case centres around one critical theme: how defamation via social media, even without formal charges or evidence, can destroy a career and future prospects.

How our client fought back and got defamatory reviews removed from Trustpilot

Imagine spending years building a trusted brand, only to find your company accused of being a scam online. That’s exactly what happened to one UK home and garden retailer, who found themselves under attack on Trustpilot.

Dozens of anonymous reviews claimed fraud, dishonesty and worse, none of it true. The platform refused to help. Here’s how we helped restore their online reputation, got the worst reviews removed, and forced Trustpilot to give back control.

Legal help for businesses facing fake and defamatory online reviews

Every day, businesses across the UK are targeted by fake and damaging online reviews. These attacks are often malicious, sometimes even planted by competitors, and they can quickly ruin reputations built over years—if not decades. At our firm, we specialise in helping business owners not only remove these harmful reviews but also restore their good name. Here's how we helped one client fight back and reclaim control over their business identity.

Unique features of defamation on social media

If someone has posted false or harmful statements about you online, you may be facing social media defamation. This can damage your reputation, impact your personal and professional life, and leave you feeling powerless. However, you do have options. Understanding what defamation is and how to respond can help you take the right steps to protect yourself and your reputation.

Helping You Navigate Defamation Claims: Protecting Your Small Business and Reputation

Defamation can significantly impact your business, especially when you're working hard to build your reputation and client base. Small businesses, in particular, face unique challenges when it comes to defamation claims—whether the defamatory remarks target your company or you personally as a director or owner. Let’s explore how we assist our clients in navigating these challenges, particularly under the Defamation Act 2013, and help them overcome some of the legal hurdles they may face.

Case study: Defamation on TrustPilot

This case study explores the growing mistrust in TrustPilot's review system due to its lack of transparency and potential biases. We examine a medical practice targeted by defamatory reviews, highlighting the challenges faced and the legal strategies used to combat them, while offering practical advice for businesses in similar situations.

How to deal with online defamation by a competitor

It is getting progressively more challenging for legitimate businesses to protect their online reputation against illegitimate defamation posts. However, there is still plenty that every business can do to protect its online reputation from internet defamation.

What to do if your former employer wrote a defamatory job reference

An employer’s reference can make or break a job candidate. A good reference can attest to a candidate’s skills and qualifications, while a bad reference can damage their chances of getting the job. If your former employer has provided a defamatory reference, there are a few things you can do.