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how to stop a fake online reviews harassment campaign
What to do when a defendant retaliates through defamatory and harassing online reviews.
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Business Defamation
Business Defamation Legal Advice
Business defamation can significantly impact a business, jeopardising its reputation and financial stability. It occurs when false statements are made about your business, causing harm to its reputation. These statements can be published in various forms, including online reviews, social media posts, and blogs. Addressing business defamation is crucial as it can deter potential customers, investors, and partners. Businesses need to consider strategic responses to defamation, whether it's through direct action, legal remedies, or seeking professional advice to protect their reputation and ensure long-term success. Often defamation against a business will also have an element of personal defamation against those operating or directing it.
Our experienced business defamation lawyers have been handling business defamation cases for over 25 years, offering unparalleled expertise and commitment. With a deep understanding of internet law and a proven track record, our team is equipped to navigate the complexities of defamation and protect your business interests effectively.
Acting swiftly is essential when dealing with defamation. Contact us today for a consultation to understand your options and develop a strategy tailored to your needs. We offer a money-back guarantee on our initial consultations, ensuring you receive valuable and practical advice. Reach out now to protect your business from defamatory attacks and safeguard your reputation.
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How we helped a small farm shop defend its reputation
Many small business owners will recognise the sinking feeling that comes when a single disgruntled customer, even after attempts have been made to address their concerns, launches into an online campaign to destroy a reputation built over many years and thousands of hours of hard labour. This was exactly what happened to our client in this case study. We share how we helped the owners of a rural farm shop stop a campaign of fake reviews and defamatory posts, protect their reputation, and regain control.
How a social media post caused a professional nightmare
Our client, a dentist working in Manchester, contacted us after his life was turned upside down by a single moment and an even faster-moving online backlash. One misunderstood comment outside a nightclub, followed by an Instagram story accusing him of harassment, snowballed into a near reputational ruin only spared by his fast response and prompt legal advice he sought. This case centres around one critical theme: how defamation via social media, even without formal charges or evidence, can destroy a career and future prospects.
Read more: Case study: defamed after misgendering – when social media destroys reputations
Instagram has become a breeding ground for anonymous online abuse. Many people find themselves the target of defamatory posts, doctored images or invasive content shared without consent. These attacks often come from hidden accounts, making it very difficult to take action, especially for people trying to resolve matters on their own. But there is a solution, and there is hope. Disclosure is possible through the courts in England. With expert legal help, victims can take meaningful steps to identify the people behind the abuse and begin to put things right.
How our client fought back and got defamatory reviews removed from Trustpilot
Imagine spending years building a trusted brand, only to find your company accused of being a scam online. That’s exactly what happened to one UK home and garden retailer, who found themselves under attack on Trustpilot.
Dozens of anonymous reviews claimed fraud, dishonesty and worse, none of it true. The platform refused to help. Here’s how we helped restore their online reputation, got the worst reviews removed, and forced Trustpilot to give back control.
Read more: Trustpilot reviews nearly ruined this business - until we stepped in
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How review websites get to the top of Google searches for your company's name
This video illustrates how certain techniques make defamatory content highly visible on Google search results, leading to significant financial losses for UK businesses. The video provides insights into legal remedies available to businesses, including the removal of harmful reviews from Google.
Legal help for businesses facing fake and defamatory online reviews
Every day, businesses across the UK are targeted by fake and damaging online reviews. These attacks are often malicious, sometimes even planted by competitors, and they can quickly ruin reputations built over years—if not decades. At our firm, we specialise in helping business owners not only remove these harmful reviews but also restore their good name. Here's how we helped one client fight back and reclaim control over their business identity.
Read more: Facing fake online reviews as a business? This is how we helped one client fight back
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Unique features of defamation on social media
If someone has posted false or harmful statements about you online, you may be facing social media defamation. This can damage your reputation, impact your personal and professional life, and leave you feeling powerless. However, you do have options. Understanding what defamation is and how to respond can help you take the right steps to protect yourself and your reputation.
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Helping You Navigate Defamation Claims: Protecting Your Small Business and Reputation
Defamation can significantly impact your business, especially when you're working hard to build your reputation and client base. Small businesses, in particular, face unique challenges when it comes to defamation claims—whether the defamatory remarks target your company or you personally as a director or owner. Let’s explore how we assist our clients in navigating these challenges, particularly under the Defamation Act 2013, and help them overcome some of the legal hurdles they may face.
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Case study: Defamation on TrustPilot
This case study explores the growing mistrust in TrustPilot's review system due to its lack of transparency and potential biases. We examine a medical practice targeted by defamatory reviews, highlighting the challenges faced and the legal strategies used to combat them, while offering practical advice for businesses in similar situations.
How to deal with online defamation by a competitor
It is getting progressively more challenging for legitimate businesses to protect their online reputation against illegitimate defamation posts. However, there is still plenty that every business can do to protect its online reputation from internet defamation.
Read more: What to do if someone is defaming your business online
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What to do if your former employer wrote a defamatory job reference
An employer’s reference can make or break a job candidate. A good reference can attest to a candidate’s skills and qualifications, while a bad reference can damage their chances of getting the job. If your former employer has provided a defamatory reference, there are a few things you can do.
Get in touch today for more information, advice and support.
Call free 0800 612 7211 or send us a message now!
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