Category Archives: Lauren Summers

Defamation on reviews

Have you ever eaten in a restaurant and not been completely satisfied with your visit?  Maybe the food was not what you had expected or the service was not up to your standards.

Perhaps you then decided to write an online review to warn others. Did the owner of the restaurant then commence a campaign of harassment against you referring to you in a defamatory manner?

This is exactly what happened to Elayna Katz, a 42 year old woman who had wrote an online review about Mambo Nuevo Latino restaurant in Ottawa, Canada.  The owner, Marisol Simoes then hit back at the review and started a 2 year campaign to humiliate Katz. She branded Katz as a “lonely, unstable, sexually insatiable transsexual”.  Simoes had also set up a dating site under Katz’s name and sent various emails impersonating her. Katz described this ordeal as a very embarrassing time.

Simoes was then charged by Ottawa police under Canada’s defamation laws which are rarely used.  She was found guilty of 2 counts of libel and was sentenced, facing up to 5 years in prison.

This further highlights the dangers of posting an online review and the defamation it can prompt.  In this case it was the owner of a restaurant who was harassing a reviewer but in other cases online shoppers might be targeted with internet defamation. See our blog post Is Amazon a compassionate organisation?

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Defamation lawyer asks whether you should respond to defamatory web posts

Defamation lawyer Yair Cohen advises to remove emotions from any response to internet defamation.

You may have suddenly discovered that there is something defamatory written about you or your company over the internet.  You may, perhaps out of anger, respond to that post without thinking through the long-term consequences. If so, you may have just made the situation a thousand times worse with serious long term implications to your organisation.

It is not always a good idea to respond to negative comments on the internet.  Although you may feel the immediate urge to defend your reputation, consider your reaction carefully. If you decide to respond, you will need to plan what you say and ensure that anything that you do say will not cause you greater problems in the future. Defamation lawyer Yair Cohen says that the last thing you probably want to do is to enter into a never-ending dialogue with your accusers.

It is best to avoid using explicit language or to come across as defensive.  If you are responding on behalf of a company you will have to be aware that whatever you say may have a huge effect on the company’s reputation and even on its share prices.

Responding to negative comments could attract search engine results to the original defamatory post.  This means the comments you do not want people to see will become more visible on the web, drawing more attention than if they were simply left alone. This would then seriously damage your reputation, or your business, which could lead to huge consequences.

Whatever you decide to do, don’t gamble. Obtain professional advice immediately as you become aware of the defamation on the internet and follow it through.

Visit the Internet Law Centre to read tips on internet defamation.

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The phenomenon of trolls

There may soon be amendements to the Defamation Act which will enforce stricter rules on interent trolling.  Read via Defamation Solicitors: The phenomenon of trolls.

Defamation Lawyer: Internet Defamation in 53 seconds

Defamation Solicitors: Internet Defamation in 53 seconds

via Defamation Solicitors: Internet Defamation in 53 seconds.

Defamation Lawyer avoid defamation by former business partners

Defamation Solicitors: How to avoid defamation by employees and former business partners

via Defamation Solicitors: How to avoid defamation by employees and former business partners.

Defamation Solicitors

Internet Law Solicitor explains how to use blogs to remove internet defamation.

Blogs offer the quickest way to push down bad web pages.  Websites are mostly static whilst blogs are dynamic.  They change continuously and tend to include fresh content and up to date information.  Therefore Google tends to rank blog pages higher on search results and this can be achieved very quickly. For these reasons blogs provide a very handy tool to help you remove defamatory internet pages from public view.  The process is simple.  All you need to do to effectively use blogs to remove bad internet pages is follow this simple guide which covers the 5 most important elements of web page removal.  The 5 elements are:
1)      Blog name – give your blog a name which contains the offending search terms or search words for example,” defamation solicitor”.
2)      Article title – create one or more blog posts which contain the offending search term eg, “defamation solicitor”.
3)      Tags/categories – add to your blog 4 to 5 tags (tags are sometimes called labels) the tags should contain variations of the relevant search term.
4)      Content – write out the original content for your blog post.  The content should include the relevant search phrase as well as variations of it.
5)      The blog web address (URL) – replace the default web address which would be something like defamationsolicitor.blogspot.com with defamationsolicitors.com or even better with a .co.uk address.
The important thing to remember is that throughout this process you should remain focused on the search word that brings up the bad webpages in the first place.
Your new blog should appear on the first page of Google search results within a few days and sometimes even sooner.  To find out more about how internet defamation may affect you follow the link or read more on the  Defamation Solicitors blog.